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When managing your uniform and supply program, you shouldn’t have to settle for missed deliveries, poor communication, or hidden fees. Contractors and tradespeople work hard, and your uniform provider should work just as hard to support you.
At UniFirst, we’re committed to raising the bar on uniform services with personalized local service, advanced tools like our handheld scanner, and a range of solutions that puts your needs first.
Common challenges with uniform rental companies

Uniform and facility service providers should give you peace of mind by simplifying your operations and helping you maintain a safe, efficient workplace.
Unfortunately, many in the industry struggle with issues like:
- Unreliable service with late deliveries, uniform shortages, or worn-out apparel that doesn’t meet the professional or safety standards your team and industry need.
- Poor communication, leaving businesses with last-minute surprises or no updates on service requests that impact job site readiness.
- Billing frustrations, including hidden fees or unclear pricing, which can disrupt construction project budgets.
For the contracting and trades industry, these challenges can lead to major disruptions. Whether it’s impacting worker performance, job site safety, or customer perceptions, a uniform program that doesn’t deliver is not just a nuisance—it’s a liability.
At UniFirst, we understand your specific needs and know you deserve better. Consistent service, straightforward communication, and complete transparency are at the foundation of everything we offer.
We’re here to raise the bar for contracting and trades businesses.
Raise the bar with local uniform rentals

UniFirst’s Triple Pro Service sets us apart from other local uniform rental companies and is at the heart of our elevated approach. This team of local certified service experts ensures your managed uniform program runs consistently by combining expertise, advanced systems, and personalized support.
At UniFirst, every customer has the support of:

Route Service Representatives (RSRs): Service-certified professionals handling weekly deliveries, uniform adjustments, and addressing urgent needs—because we know job timelines don’t wait.

Service Managers: Your local partner who ensures program consistency, quick responses, and your satisfaction with every detail.

Customer Service Representatives: Always available to support with billing or service questions, so unexpected delays or errors are avoided.
Our Triple Pro Service ensures you’re always covered, with strong communication and management practices designed to meet the fast pace of the trades. Whether it’s preventing uniform shortages or resolving on-the-go requests, our team ensures you can focus on getting the job done well.
Elevating service with real-time technology

For contractors and trades businesses, organization is everything. Consistent uniform service means combining personal support with tools that deliver unmatched reliability and convenience—like our Route Assistant.
This cutting-edge handheld device enables your Route Service Representative to handle your account efficiently and accurately with features like real-time adjustments for your rental garments, daily electronic proof of delivery, and onsite product scanning.
When staying prepared for demanding projects is crucial, real-time technology from UniFirst ensures accuracy, transparency, and flexibility for your uniform program.
Value through a lower total cost of ownership

UniFirst delivers true value to contracting and trades businesses by focusing on more than just providing uniforms. We’re committed to helping your operation reduce costs, extend the life of your custom uniforms, and eliminate the surprises that come from hidden charges and neglected items.
We invest in how you look
UniFirst has the highest reinvestment in the industry with 26% of every invoiced dollar being reinvested into product upgrades, infrastructure improvements, and technology advancements.

Here’s how we help you achieve a Lower Total Cost of Ownership (TCO):
- Regular inspections and automatic repairs extend uniform life without extra expenses.
- Transparent billing ensures you can budget without worrying about surprise fees.
- Our VIP Cost Analysis Program® identifies ways to optimize and save even more.
We also reinvest 26% of every dollar from invoiced services back into improving the tools, facilities, and quality standards that support your business. From clean uniforms ready to hit the next job site to sustainable practices that streamline services, these investments reduce additional costs for you in the long run.
The result? Fewer unexpected expenses, less hassle, and reliable support that keeps your team looking professional on every site.

How to maximize the value of your uniform rental program
UniFirst | August 21, 2024
In today’s competitive market, choosing the right uniform service provider can streamline operations and reduce total costs. It’s even more important to select…
Why settle for less? Experience elevated service today

UniFirst is transforming the uniform rental experience for contracting and trades professionals. With local expertise and innovative technology, we provide reliable, clear, and personalized support to help your team perform confidently every day.
Don’t settle for unreliable service or hidden fees. Contact UniFirst to see how tailored solutions can simplify your uniform program, providing trusted advisors and smooth support that works as hard as you do.