UniFirst honors Route Service Representatives for customer service excellence

WILMINGTON, Mass. (May 2025) UniFirst Corporation (NYSE:UNF), a North American leader in providing customized business uniform programs, facility service products, and first aid and safety services, is proud to celebrate the recipients of the prestigious Aldo Croatti Award for Excellence in Customer Service. For FY 2024, six outstanding Route Service Representatives (RSRs) earned this distinguished honor. They stood out among a team of more than 2,500 RSRs who serve more than 300,000 customer locations across the U.S. and Canada. The Aldo Croatti Award is UniFirst’s highest honor for customer service excellence, named in tribute to the company’s founder. It is reserved for RSRs who demonstrate an exceptional commitment to service by achieving 100% customer retention during the most recent fiscal year. These remarkable RSRs were celebrated at UniFirst’s exclusive President’s Club in Cap Cana, Dominican Republic, where their exceptional achievements were recognized. The FY 2024 Aldo Croatti Award recipients are:
  • David Babral, Manassas, VA
  • Adam Joseph Blanke, Highland, IL
  • Brian Elmhorst, Wisconsin Rapids, WI
  • Patrick Lebel, Montreal, QC (five-time winner)
  • Chance Phelps, Nashville, TN
  • Kyle Waters, Nashville, TN
“These outstanding RSRs embody what it means to always deliver exceptional customer service,” said Steven Sintros, UniFirst President and CEO. “They inspire all of us by showcasing how dedication and maintaining strong relationships with customers can result in extraordinary success.” For more information about UniFirst rental services, please visit: UniFirst.com/Uniform-Rental-Company.

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About UniFirst Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. Together with its subsidiaries, the Company also manages specialized garment programs for the cleanroom and nuclear industries. In addition to partnering with leading brands, UniFirst manufactures its own branded workwear, protective clothing, and floorcare products at its 3 company-owned ISO 9001-certified manufacturing facilities. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the Company outfits more than 2 million workers every day. For additional information, contact UniFirst at 888.296.2740 or visit UniFirst.com. Follow UniFirst on Social Media: LinkedIn, Facebook, X, YouTube, Instagram.

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